Shipping policy

Free Australia-wide shipping

PORTWELL offers free standard shipping on all orders delivered within Australia, with no minimum spend.

Delivery time

Estimated delivery is within 3–9 business days of placing your order. Business days exclude weekends and public holidays. This is an estimate, not a guaranteed delivery date. If your order is delayed, contact us for an update.

Delivery enquiries

Please check your delivery address before completing checkout. For delivery questions, address corrections or a missing parcel, email support@portwell.com.au with your order number.

Nothing in this policy limits your rights under Australian Consumer Law.